1. Information We Collect
When you browse, register, or place an order at marami, we collect necessary details to fulfill your eyewear purchase:
- Contact Information: Full name, telephone number, WhatsApp contact, delivery address, and email address.
- Prescription Records: Sphere, cylinder, axis, pupillary distance (PD), and optometrist slips provided for optical lens fabrication.
- Device & Transaction Details: Anonymized browser identifiers, IP address, and order payment confirmation tokens.
2. Strict Confidentiality of Optical Prescriptions
Your medical vision prescriptions are classified as confidential health data. Prescription slips and measurements are accessed exclusively by certified lab opticians for lens surfacing and fitting. They are never sold, rented, or shared with third-party advertisers under any circumstances.
3. Payment Security & Tokenization
All online transactions (UPI, Credit/Debit Cards, Net Banking) are processed through 256-bit SSL encrypted PCI-DSS Level 1 compliant payment gateways. marami does not store raw credit card numbers or banking PINs on its servers.
4. Cookies & Local Storage
We utilize browser cookies and local storage tokens (`dw_cart`, `dw_wishlist`) strictly to maintain your active shopping cart items, saved wishlist frames, and remember delivery preferences.
5. Customer Data Rights
You maintain the absolute right to request access to your stored optical prescription records, request updates to your shipping details, or request total deletion of your profile by contacting our concierge desk via WhatsApp or email.